About the role

Role Overview

Join Dropbox as a Principal Software Engineer to tackle company-critical technical problems with multi-year impact. You will set the long-term technical direction for customer-facing experiences, lead the responsible introduction and adoption of AI, and align technical roadmaps across organizations.

Key Missions

Define the long-term technical direction for customer experiences, identifying where AI improves customer value.
Lead the responsible introduction and adoption of AI across product capabilities and engineering workflows.
Influence and align roadmaps across organizations by resolving structural bottlenecks.

Responsibilities

Own and drive solutions to company-critical technical problems.
Influence long-term technical strategy and standards adopted across teams.
Communicate complex technical concepts to senior engineering, product, and executive stakeholders.

Requirements

Strong experience building consumer-facing products at scale, with deep understanding of UX, performance, reliability, and operational excellence.
Broad, deep technical expertise across multiple domains (e.g., frontend, mobile, search, databases, storage systems, concurrency, distributed systems).
15+ years designing, building, and evolving large-scale software systems with sustained impact across teams/organizations.
Proven track record leading introduction of new technologies (e.g., AI/ML) into core products and engineering workflows.
Advanced degree in Computer Science or equivalent experience demonstrating deep technical mastery.
Principal-level success owning critical problems and influencing long-term technical direction.
Practical production experience with modern ML, LLM-based APIs, and agentic frameworks, including judgment around quality, cost, and risk.

Nice-to-haves / Additional Signals

Experience in highly distributed, virtual-first global engineering organizations.
Experience defining and scaling company-wide platforms or architectural standards adopted across multiple organizations.

About Dropbox

Dropbox is a cloud storage and collaboration company focused on helping people and teams save, share, and manage content. The company builds customer-facing consumer products at scale and continuously evolves its platforms and engineering workflows.

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