Principal Product Manager - Telehealth

Role Overview

Principal Product Manager (Telehealth) to lead the development and scaling of telehealth products in a digital healthcare environment. You will own product strategy across healthcare workflows, e-commerce experiences, and regulated services, with a focus on building 0-to-1 solutions that improve patient access, provider interactions, and operational efficiency.

Responsibilities

• Own strategy, execution, and growth of telehealth-related products and experiences
• Develop and execute product strategies for telehealth-connected offerings, workflows, and customer experiences
• Define, prioritize, and maintain product roadmaps aligned to business objectives and customer needs
• Identify opportunities to improve conversion, revenue growth, UX, and operational efficiency
• Design and optimize end-to-end telehealth journeys (scheduling, digital intake, provider review, documentation delivery, payments, follow-up)
• Partner with engineering to integrate telehealth platforms, healthcare systems, and third-party APIs
• Collaborate with marketing, customer experience, legal, and compliance teams for regulatory alignment and effective communication
• Build secure, scalable, auditable workflows while ensuring privacy and healthcare compliance
• Establish processes with providers and partners to support reliable service delivery
• Use customer insights, data, and business metrics to guide decisions and measure impact
• Drive cross-functional initiatives from concept through launch and continuous improvement

Requirements

• 4+ years of Product Management experience, including hands-on Digital Health, Telehealth, or HealthTech experience
• Proven ability to build 0-to-1 products and launch subscription-based products
• Experience designing or integrating telehealth solutions, digital intake workflows, healthcare platforms, or related technologies
• Strong understanding of regulated data management, privacy, security practices, and healthcare compliance
• Experience collaborating with engineering teams on API integrations and technical solutions
• Ability to translate complex customer/business problems into clear product strategies
• Strong problem-solving skills and ability to identify the right problems before solutions
• Excellent organization, prioritization, and time management
• Strong communication and stakeholder management across technical and non-technical teams
• Bachelor’s degree in Project Management, Computer Science, or related field (preferred)

Nice-to-haves

• Familiarity with platforms/tools such as SFCC, SFDC, and SQL

Compensation & Benefits

• $140,000 - $200,000 base salary range (annual)
• Discretionary annual bonus up to 15%
• Medical, dental, and vision insurance
• 401(k) with company matching
• Dependent care, FSA, and HSA options
• Paid parental and bondi (as stated)