Principal Product Manager (Talent Acquisition & Management Applications)

Role overview

Twilio is hiring a Principal Product Manager for Talent Acquisition & Management Applications. You will own the product strategy and roadmap for talent lifecycle applications and provide product leadership for AI-enabled capabilities.

Responsibilities

• Lead the development and enhancements of talent lifecycle applications across Talent Acquisition, Talent Management, and Employee Listening.
• Own and execute the product strategy and roadmap, aligned with enterprise talent strategies.
• Lead cross-functional teams through the full product lifecycle: requirements gathering → deployment.
• Champion Agile ways of working.
• Analyze system performance and user feedback to drive continuous improvement and innovation.
• Provide product leadership for AI-enabled capabilities, including recruiting-focused AI concepts.
• Collaborate with stakeholders to deliver timely outcomes.
• Manage vendor partnerships and drive integrations across systems.

Key technologies/products you’ll work with

• Workday
• Eightfold
• Qualtrics

Requirements

• 10+ years of experience in HR Technology, HRIS, or SaaS product management.
• Deep expertise with recruiting platforms (e.g., Eightfold, Workday, comparable ATS/CRM).
• Strong understanding of end-to-end recruiting processes and how technology enables them.
• Familiarity with AI/ML concepts in recruiting (e.g., skills inference and matching).
• Expert in Agile methodologies and tools (e.g., Jira, Confluence).
• Analytical, data-driven mindset; ability to define and track KPIs and use data to inform product decisions.
• Experience leading complex Talent Acquisition technology initiatives in global enterprise environments.
• Ability to influence without authority, manage competing priorities, and drive alignment.
• Strong communication and stakeholder management skills across organizational levels.

Nice-to-haves

• Certifications in product management (e.g., CSPO, PMP) or HRIS domains.
• Familiarity with AI-driven talent acquisition tools and assessment technologies.
• Experience applying UX design principles to enterprise HR systems.
• Experience with workforce planning and talent development processes.

Location / work model

• Full remote (occasional travel may be required for in-person meetings).