Principal Product Manager, Agentic Commerce

Role Overview

Instacart is looking for a Principal Product Manager, Agentic Commerce to help bring Cart Assistant to life. Cart Assistant is an enterprise-grade, consumer shopping agent built for grocery, enabling hyper-personalized conversational shopping experiences for consumers and B2B retailer outcomes.

This is a fast-paced, 0→1, highly visible product role at the intersection of generative AI, consumer experience, and retailer-facing e-commerce.

Responsibilities

• Own the product roadmap by translating consumer and retailer needs into a clear product vision, milestones, and launch plans.
• Lead product discovery to uncover customer pain points and market opportunities.
• Drive measurable outcomes (e.g., adoption and engagement) by establishing metrics, dashboards, and business reviews.
• Lead cross-functional execution with Engineering, ML, DS, and Design: run rapid experiments, ship iterative improvements, and pivot based on learnings.
• Partner with ML, model design, and content design to improve core agent performance and behavior using state-of-the-art methods.
• Represent the product to senior leadership and external retail partners, communicating strategy, progress, learnings, and needs.
• Coordinate with Business Development, Market Strategy, and GTM teams to align product and GTM plans.
• Scale Cart Assistant across Instacart surfaces and products to drive top-line impact for Instacart and retail partners.

Requirements

• 8+ years of product management experience.
• 5+ years building and shipping consumer-facing commerce products end-to-end, including 2+ years building LLM-powered products in production.
• Proven ability to launch at least one 0→1 product to general availability with measurable impact (adoption, conversion, revenue, or GTV).
• Technical fluency with AI/ML systems and data.

Nice to Have

• (Not specified in the provided text.)