Principal Product Designer (Agentforce Revenue Management)

Role overview

Join Salesforce as a Principal Product Designer for Agentforce Revenue Management. You’ll be a high-level individual contributor shaping the user experience, influencing the product roadmap, mentoring other designers, and partnering with product, engineering, research, and marketing.

Key missions & responsibilities

• Conceive and articulate the product vision, aligning goals and justifications.
• Lead the creation and communication of product vision using storyboards, journey maps, flow diagrams, and interactive prototypes.
• Bridge design, product, engineering, and marketing by collaborating closely with product owners, engineers, and user research.
• Deliver end-to-end experience design across the full user journey.
• Create inclusive designs for all users and advocate for accessibility.
• Improve design and decision processes using analytics and user research.
• Apply systems thinking to improve not only features but entire user flows.

Requirements

• 10+ years designing and delivering products end-to-end with cross-functional teams.
• Expert with design tools, especially Figma, and strong ability to learn new tools (including AI tools across the design process).
• Strong communication and active listening; able to build trusting relationships.
• Ability to explore ideas, persuade, and build consensus under ambiguity and fast timelines.
• Deep understanding of user-centered design methods and best practices.
• Experience with design systems (thinking in systems, not just single-purpose apps).
• Background building products from 0–1, driving cross-team vision and alignment.
• Experience designing for global/universal reach, including multiple languages and abilities.
• Systems/evolution mindset: define frameworks for complex problems and generate elegant solutions.
• Thrives in a fast-paced agile environment and meets tight deadlines.

Nice-to-haves

• Demonstrated process improvement mindset.
• Strong design craft and top-tier visual design skills.
• Leadership behaviors that inspire others and build trust across leadership levels.

Education

• BA/BS or MA/MS in a design-related field (or equivalent experience).