Presales Solution Manager (Continental US Only)

Role Overview

Join Dragonboat as a Presales Solution Manager supporting prospective customers from early discovery through technical validation and selection. You will act as a strategic and technical bridge between sales, product, and customer teams, combining enterprise planning/operating model expertise with fast, high-growth execution.

Key Missions / Responsibilities

• Drive Technical Wins
  • Own the solution selection process end-to-end: operating model discovery, solutioning, customer demos, technical evaluations, workshops, POCs, and technical validation.
• Lead Deep Discovery
  • Uncover and map customer product operating models, planning cadences, workflows, governance structures, and data hierarchies.
• Deliver Commanding Presentations
  • Design and deliver tailored, high-impact demonstrations connecting customer strategic goals to everyday platform workflows.

Requirements

• Deep understanding of strategic planning, portfolio management, roadmap planning, quarterly planning, prioritization, and product delivery workflows.
• 5+ years experience as a Product Manager, Product Ops, PMO, strategy, or transformation leader in technology organizations.
• 2+ years in client-facing roles (presales, consulting, account management, or professional services).
• Tech-savvy and fluent in product/project management tools; must be able to configure workflows and integrations using:
  • Jira, Azure DevOps, Aha!, Linear, Smartsheet.
• Ability to map and structure data models, translating enterprise workflows and data hierarchies into clear, scalable platform schemas.

Preferred

• Prior experience as a Dragonboat admin or power user.
• Strong applied bias toward AI and agentic tools and designing workflows (internal and customer-facing).

Skills / Attributes

• Big-picture and detail-oriented: connect overarching business strategy to correct technical execution and integrations.
• Fast and independent: high agency and rapid learning in environments where playbooks may not exist.
• Comfortable operating with enterprise stakeholders, including C-suite executives and cross-functional teams.