Platform Engineer III

Role Overview

Platform Engineer III is a technical contributor for the team that manages Availity’s core integration platform for U.S. healthcare systems. You will help run and evolve the API Gateway integration platforms that deliver services end-to-end for providers and health plans.

Responsibilities

• Manage and evolve API Gateway integration platforms at enterprise scale
• Oversee tooling and support for intelligent, automated integrations with flexibility, reliability, and operational excellence
• Analyze and refine API definition standards and enable innovation across the API ecosystem
• Guide and mentor junior engineers
• Bridge infrastructure and development teams to align roadmaps and goals

Requirements

• 4–6 years of relevant technical/business experience in IT systems delivery, operations, and support (preferably healthcare or high-transaction environments)
• 3+ years of experience implementing and managing IT systems
• Hands-on experience with:
  • API Gateway management at scale
  • HTTP integration and API authentication frameworks
  • SSL certificates (validation, encryption, authentication, signature)
  • Infrastructure as Code: Terraform, Ansible, Helm
  • AWS services: VPC, IAM, EC2, EKS, Istio
  • Observability/monitoring tools (preferably Splunk and New Relic)
• Ability to lead and guide technical teams
• Strong communication skills with ability to explain complex concepts to technical and non-technical stakeholders

Preferred Qualifications

• Experience supporting large-scale, mission-critical SaaS systems
• Familiarity with API management/gateway software (preferably Tyk) and COTS product management
• Background in metrics-driven reliability engineering (e.g., SLOs/SLIs, error budgets)
• Scripting/programming experience (Go, JavaScript, Python, etc.)
• Experience debugging connectivity issues in complex enterprise environments and collaborating with customer technical contacts

Location / Work Model

• Remote (United States)