Platform Engineer

Role Overview

You will work as a Platform/DevOps Engineer in a fully remote, full-time role supporting public sector customers. You’ll collaborate directly with customers to design, build, and implement secure, efficient cloud solutions, acting as a consultant, developer, and problem solver.

Responsibilities

• Infrastructure Development & Maintenance
  • Set up and maintain cloud infrastructure on AWS
  • Develop and deploy Infrastructure as Code (IaC) using Terraform or CloudFormation
• Automation & Optimization
  • Automate deployment processes to reduce manual work
  • Optimize cost, performance, and resource utilization
  • Build automation scripts/tools for installation, configuration, and maintenance
• CI/CD
  • Maintain and improve CI/CD pipelines using Jenkins, GitLab CI, or CircleCI
  • Help development teams integrate into the automated pipeline
• Collaboration & Support
  • Work with cross-functional teams to support application/service integration
  • Provide technical support and troubleshoot/resolution for development teams
• Monitoring & Incident Response
  • Implement monitoring for proactive issue detection
  • Participate in incident response and service recovery
  • Set up monitoring with New Relic, Datadog, Prometheus, Grafana, or Splunk
  • Develop alerting mechanisms to notify teams
• Documentation & Knowledge Sharing
  • Document procedures/configurations/specs and maintain a knowledge base
  • Support compliance by following established IT policies and guidelines
• Professional Development
  • Stay current with emerging cloud/DevOps technologies and best practices

Qualifications / Requirements

• Must be authorized to work in the U.S. (Citizen, Permanent Resident, or EAD)
• U.S. residency requirement: lived in the U.S. for at least 3 of the past 5 years
• Public Trust Clearance: current clearance or ability to obtain

Nice to Have

• Experience with multiple CI/CD and monitoring toolchains listed above
• Demonstrated experience supporting public sector/government customers