Pharmacy Technician

Role: Pharmacy Technician

You will work independently in a fast-paced pharmacy environment, reporting to the Pharmacist Operations Manager and the Head Pharmacy Technician. The role covers daily technician responsibilities as well as store and inventory duties.

Responsibilities

• Perform all Pharmacy Technician duties efficiently and professionally
• Maintain in-depth knowledge of prescription and over-the-counter (OTC) products
• Receive medicine orders, complete data entry, and prepare prescriptions while managing workflow
• Accurately complete Monitored Dosage System (MDS) packs
• Manage inventory: monitor stock levels, rotate stock, and check expiry dates
• Resolve customer queries with a customer-first approach
• Build positive relationships with customers and vendors
• Handle insurance billing for prescription claims: track/clear payments and resolve discrepancies
• Support stock-management and procurement of pharmaceuticals and pharmacy supplies from overseas and local wholesalers

Requirements

• Pharmacy Technician Degree from an accredited program
• Minimum 3 years of retail pharmacy technician experience
• Knowledge of Bermuda pharmacy laws and regulations
• Comprehensive knowledge of Rx30, including Bermuda insurance billings
• Experience with Monitored Dosage System packs
• Ability to handle a fast-paced dispensary operation
• Teamwork skills and ability to take directions from other staff
• Ability to work 12-hour shifts, weekends, and public holidays; availability for after-hours deliveries
• Ability to lift heavy loads
• Proficient in Microsoft Office Suite, retail pharmacy software, and POS systems
• Strong verbal and written communication skills and a track record of excellent customer service

Benefits

• Supportive and inclusive work environment
• Opportunities for professional growth and development
• Competitive compensation and comprehensive benefits package