People Operations Generalist (Contract-to-hire)

Role Overview

People Operations Generalist (Contract-to-hire)

Reporting to the Director of People, you’ll help run Servant’s People Operations by supporting the employee and contractor lifecycle, talent acquisition operations, and administration of core business systems. This is a hands-on role focused on process execution, accurate data, and a high-quality employee experience.

Responsibilities

People Operations

• Coordinate the employee and contractor lifecycle from onboarding through offboarding
• Maintain personnel records, compliance documentation, and manage contracts
• Support payroll and PEO administration (including state tax updates and employee changes)
• Coordinate performance review cycles, eNPS surveys, unemployment claims, and employment verifications
• Manage recurring People Ops processes and ensure they’re completed on time
• Maintain the annual HR calendar
• Support employee engagement via communications, recognition, wellness challenges, and celebrations

Talent Acquisition (Recruiting Ops)

• Coordinate interviews, scheduling, and candidate communications
• Support hiring managers throughout the recruitment process
• Prepare offer letters, onboarding documentation, and new hire logistics
• Assist with recruiting operations, reporting, and process improvements

Systems & Operations

• Administer and maintain core business systems, including Rippling, Notion, Slack, and Google Workspace
• Provision/reprovision user access and ensure system data integrity
• Generate reports and run data audits to ensure accuracy across systems
• Document processes, improve workflows, and support special projects to increase operational efficiency
• Coordinate logistics for internal meetings, offsites, and company events

Requirements

• 2+ years of experience in People Operations or Human Resources
• Strong organizational skills and exceptional attention to detail
• Ability to manage multiple priorities in a fast-paced, remote environment
• Excellent written and verbal communication skills
• Proficiency with Google Workspace or Microsoft Office
• Ability to handle confidential information professionally and discreetly

Preferred Qualifications

• Experience with Rippling or another HRIS/PEO platform
• Familiarity with Notion, Slack, and modern workplace technology
• Experience with HR reporting, data management, and systems administration
• Experience supporting performance management and employee engagement initiatives
• Familiarity with AI tools (e.g., Claude) to improve productivity and workflows