About the role

Role Overview

Cognisys is hiring an experienced Partner Account Manager for its Commercial team. This is a relationship-led, post-sales role focused on strengthening Cognisys’ strategic technology and audit partnerships while ensuring customers receive an excellent experience throughout their compliance journey.

Responsibilities

Build and maintain trusted relationships with strategic technology partners, audit partners, and key stakeholders.
Serve as the primary post-sales contact for partner-led GRC engagements.
Coordinate communication between customers, Cognisys consultants, technology partners, and external audit providers.
Ensure customers receive a consistent, high-quality experience from initial engagement through certification.
Support audit coordination (introductions, project progression, certification activities).
Identify opportunities to expand existing accounts across Cognisys’ wider cyber security and GRC portfolio.
Run regular partner reviews and maintain active engagement with strategic partners.
Collaborate with Sales, Marketing, and Delivery to ensure successful customer outcomes.
Maintain accurate CRM records, engagement updates, and opportunity tracking.
Support partner activities such as enablement sessions, webinars, marketing initiatives, and partner events.

Requirements

3+ years experience in Partner Management, Customer Success, Account Management, or Strategic Alliances.
Experience in Cyber Security, Governance, Risk & Compliance (GRC), Technology, or SaaS.
Strong stakeholder management skills across customers, partners, and internal teams.
Excellent organizational skills to manage multiple concurrent engagements.
A commercial mindset focused on account growth and expansion.
Experience using CRM platforms to manage engagement, reporting, and opportunity pipelines.
Strong communication skills and confidence engaging with senior stakeholders.

Nice to Have

Experience with technology partners or strategic alliances (noted as desirable).

About Cognisys

Cognisys helps organizations build confidence in cyber security, governance, and compliance. It delivers services including penetration testing, Governance, Risk & Compliance (GRC) consultancy, and managed security services, partnering with customers and audit providers to support secure and compliant operations.