Operations Manager / Project Manager

Role overview

Operations Manager / Project Manager at MyFriendBen, a remote U.S. role with a preference for candidates in or near the Denver, CO metro and occasional work from the Denver hub as needed. Reporting to the Executive Director, this is a hands-on execution role that keeps the organization running smoothly and coordinates cross-team projects as the nonprofit expands into new states.

Responsibilities

Operations

• Own day-to-day organizational operations, including contracts administration, vendor coordination, and internal systems (project management, communication, and documentation tools).
• Support budget administration: track expenses, process invoices, and assist with budget updates with the Executive Director.
• Maintain internal policies, processes, and documentation to support a growing multi-state team.
• Manage relationships with outside vendors (e.g., payroll, IT, tools/software) and evaluate new partners/tools as needs evolve.
• Identify and implement improvements to internal operations as the organization expands.

Project management

• Coordinate cross-team projects from kickoff to completion: define scope, timelines, owners, and deliverables.
• Run internal project tracking: maintain the project management system, surface risks/blockers, and keep stakeholders informed.
• Support organizational planning by translating annual priorities into workplans and tracking progress.
• Prepare internal reports and updates on operational metrics and project status.

Requirements

• Strong organization and project management skills; ability to manage multiple workstreams and deadlines.
• Working knowledge of nonprofit operations, including budgeting basics, contracts, and vendor management.
• Excellent written, verbal, and interpersonal communication.
• Ability to build trust and coordinate across a remote, distributed team.
• Resourceful, detail-oriented, comfortable operating independently in a small, fast-growing nonprofit.
• Proficiency with project management, communication, and operations tools; quick to learn new systems.

Minimum qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years of experience in operations, project management, or administration (preferably nonprofit or startup environment).