OpenStack Support Engineer with expertise in Kubernetes, Linux, and Terraform – 100% Remote – 12 to 16 Month Contract - Permanent EST Work Hours

Role Overview

OpenStack Support Engineer to provide day-to-day support for OpenStack cloud environments in a 100% remote long-term contract (EST work hours). You will troubleshoot complex issues across hybrid cloud infrastructure, ensuring reliability, security, and performance for enterprise applications.

Responsibilities

• Provide day-to-day technical support for OpenStack environments (deployment, monitoring, troubleshooting)
• Manage and maintain Linux-based systems that support OpenStack services
• Use Terraform to automate infrastructure provisioning and updates
• Diagnose and resolve issues across compute, network, and storage layers in OpenStack
• Collaborate with internal teams to improve automation, performance, and scalability
• Maintain system documentation and support procedures/materials

Requirements

• 3–5 years hands-on experience in OpenStack administration/support
• Strong Linux administration and scripting (RHEL, CentOS, Ubuntu)
• Working knowledge of Terraform for infrastructure automation
• Proficient troubleshooting across networking, storage, and virtualization
• Strong analytical/problem-solving skills and excellent communication
• Ability to work independently and with a global support team

Nice-to-Haves

• Experience with Ansible, Git, or Jenkins

What We Offer

• Competitive salary and benefits
• Remote/flexible working
• Career growth and certification support
• Collaborative, inclusive culture