About the role

Role overview

(Native Danish) Customer Support Consultant (remote) at SupportYourApp. Join a multicultural, multilingual support community and work from home while supporting customers via multiple channels.

What you will do

Provide outstanding customer support via calls, chats, and email
Build strong, lasting customer relationships
Keep up with evolving tools and technology
Handle sensitive customer data with care and security
Apply customer happiness practices and KPIs
Maintain a deep understanding of client solutions
Communicate effectively with developers and cross-functional specialists

What you need to succeed

Native Danish and good English (B2+ or higher)
6+ months of customer support experience
CRM systems experience
Strong analytical thinking and research skills
Positive, proactive, and responsible attitude
Home setup: PC with at least 8GB RAM and stable internet (50 Mbps down / 40 Mbps up)

Nice to have

Experience in technical support

Compensation & work conditions

Flexible hours and fully remote collaboration
Compensation in USD and referral rewards
No time-tracking requirements; emphasis on trust and development

About Supportyourapp

SupportYourApp is a global Support-as-a-Service provider founded in 2010. The company partners with leading tech brands and delivers customer and technical support across 30+ countries and 60+ languages for SaaS, software, and hardware organizations.

(Native Danish) Customer Support Consultant (remotely)

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