Manager, UX Research - Remote (US-based only)

Role Overview

Manager, UX Research for Escalent’s strategic consulting team. The role blends UX research, strategic consulting, and behavioral science to uncover deep insights and translate them into product/service and business decisions.

Responsibilities

• Client work (primary focus): act as a trusted advisor using a behavioral science lens and UX research rigor
• Lead research studies: generative, evaluative, and behavioral research
• Develop research materials: discussion guides, surveys, and test plans balancing scientific rigor with business needs
• Analyze & synthesize: turn data into narratives and actionable recommendations
• Present to senior stakeholders: communicate insights clearly and connect behavioral principles to UX findings and strategic implications
• Build client relationships: help clients identify “what’s next” by connecting trends and evidence
• Partner cross-functionally: support strategy through research insights

Requirements / Who You Are

• Curiosity, rigor, and empathy for understanding human behavior from multiple angles
• Ability to thrive in ambiguity and bring clarity through structured thinking and storytelling
• Strong capability in:
  • translating behavioral science principles into practical business applications
  • leading generative and evaluative UX research
  • partnering with cross-functional teams
  • communicating insights to senior stakeholders

Nice-to-Haves

• Experience with ethical research practices
• Strong evidence-based design and strategy mindset

Work Model, Location, and Travel

• 100% remote (US-based only)
• Hybrid option available (offices in Boston, Chicago, and other cities)
• Occasional travel may be required depending on client needs