Manager, Design (UX Strategy)

Role Overview

As a Design Manager (UX Strategy) at Think Company, you’ll lead and grow a team of 8–10 designers delivering UX and product design across complex digital products and services. You’ll coach talent, improve design quality, and act as a strategic partner on client projects—especially as AI increasingly influences design practice.

Location & Work Model

• Remote-first (U.S. – East Coast)
• Occasional travel for client engagements, workshops, and company gatherings
• Periodic in-person meetings in Philadelphia

What You’ll Do

• Lead, coach, and develop designers across career stages
• Shape growth through feedback, career pathing, and development conversations
• Guide delivery of thoughtful, high-quality UX and product design
• Serve as a strategic advisor to client teams navigating ambiguity and complexity
• Partner with leadership on staffing, team health, and delivery quality across projects
• Hire and onboard to build a strong, well-rounded design team
• Advance design practices, including how AI tools are applied in research, design, and delivery

What You Bring

• Experience coaching/mentoring designers into stronger practitioners
• Track record driving career growth via structured feedback and progression planning
• Strong foundation in UX strategy and/or product design, with hands-on delivery experience
• Ability to lead work across multiple projects and client contexts
• Confidence operating as a client-facing strategic partner
• Clear, constructive communication and ability to balance team advocacy with business/client needs

Nice-to-Haves

• Consultancy or agency experience
• Familiarity with media, telecom, healthcare/pharma
• Experience helping teams adopt new tools, methods, or ways of working