Manager, Account Development

Role Overview

As Manager, Account Development at Justworks (Headquarters: Remote – U.S.A.), you’ll drive a significant portion of revenue from the existing customer base. You’ll lead and grow a team of Account Development Executives, improve sales processes, and collaborate cross-functionally to increase customer value through better outreach and performance.

Responsibilities

• Coach, hire, mentor, and lead a team of Account Development Executives
• Develop and train future team leaders and top performers
• Manage day-to-day performance; deliver reviews and maintain high engagement
• Track team metrics, report data/forecasts to leadership regularly
• Ensure proper CRM usage and other sales application effectiveness
• Question and improve current processes and procedures to increase sales force efficiency
• Work closely with Lifecycle Marketing, Revenue Effectiveness, CSO, and others to shape customer outreach strategies
• Lead weekly team meetings with sales team and leadership
• Drive predetermined team goals through direct reports
• Collaborate to support upselling and cross-selling for existing customers
• Partner internally to improve processes, positioning, and strategies to increase upsell/cross-sell ability

Requirements / Success Profile

• Strong natural leadership: prioritizes people development and motivates a high-performing team
• Persistence and dependability; maintains a positive, enthusiastic approach
• Analytical decision-making grounded in data/numbers
• Demonstrated ability to build, execute, and hit sales plans, exceeding results
• Strong track record of iterating to improve processes
• Excitement about growing a new business unit and solving real customer problems

Nice-to-have

• Deep familiarity with sales enablement and process improvement in a revenue organization (implied by emphasis on CRM/process/forecasting)