Legal Operations Analyst

About the role

Join Affirm's Legal, Compliance, and Public Affairs team as a Legal Operations Analyst II. In this role, you will support various legal teams, drive contract operations and technology initiatives, and optimize workflows. You will manage the Ironclad CLM platform, oversee contract database management, and develop technical solutions for contract lifecycle management. Additionally, you will create training materials, manage reports and dashboards, and support cross-functional initiatives. This is a remote-first position with generous benefits and a focus on professional growth. Key missions: Manage and optimize the Ironclad CLM platform, including system administration, workflow configuration, template management, approval routing, and system integrations.. Oversee contract database management, ensuring data integrity, and reporting accuracy, and develop and implement technical solutions for contract intake, triage, and lifecycle management.. Build and manage department-wide reports and dashboards with detailed metrics for Legal Leadership, and support cross-functional initiatives, such as data field review and analysis, audits, and other initiatives as assigned. Profile: - Highly responsive and proactive - Comfort with data analysis, reporting, and metrics-driven decision-making - Project management skills and the ability to coordinate tasks and timelines across multiple stakeholders - This is primarily a legal operations and technology role. While you'll work closely with contracts, the position does not involve substantive legal negotiation or serving as primary counsel on vendor or commercial agreements - Experience with additional tools such as Jira, Salesforce, Notion, Google, and Contentful - A sense of urgency on all matters - In-house legal team experience, working at fast-paced companies that value quick decision-making - Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms - Humility, integrity and a desire to be part of a strong, supportive team; you take your work seriously but not yourself - Demonstrated success implementing legal technology solutions and process automation - You’ve never met a legal process you couldn’t simplify and improve - You adapt quickly to changing processes and new priorities – the only constant here is change - 3+ years of in-depth experience in contract management, legal operations, or contract technology administration - Strong bias for action to get stuff done - Excellent verbal and written communication skills - A team player mindset (no job is too big or too small) - Extreme attention to detail, ability to adjust on the fly, problem-solving skills, proactivity and a great attitude