About the role

Role Overview

The Lead Technical Product Owner serves as a bridge between business strategy and engineering execution. You will drive the technical product roadmap, define scalable enterprise solutions, manage backlogs, and ensure delivery of complex capabilities across platforms.

Key Responsibilities

Product Strategy & Ownership

Own and manage the technical product backlog, roadmap, priorities, and delivery commitments
Translate business objectives into technical capabilities, features, epics, and user stories
Drive backlog refinement, PI planning, release planning, and sprint execution
Partner with Product Managers, stakeholders, architects, QA, and engineering to deliver
Prioritize features, enhancements, technical debt, and operational improvements based on value and risk
Define product goals, success metrics, and delivery milestones

Technical Leadership

Act as the primary technical product owner for assigned products/platforms
Lead solution architecture discussions and ensure alignment between design and implementation
Define and review HLD (High-Level Design) and LLD (Low-Level Design) artifacts
Assess feasibility, dependencies, and implementation risks
Collaborate with engineering leaders to ensure scalable, maintainable solutions
Drive modernization, automation, and continuous improvement, including AI adoption

Enterprise Integration & Solution Design

Own end-to-end integration strategy across enterprise applications and platforms
Define data flow architecture, API contracts, integration patterns, and interface specifications
Ensure upstream/downstream alignment
Work with architects/engineering to establish reusable integration standards and best practices
Coordinate cross-functional delivery for seamless customer/business experiences

Production Stability & Operational Excellence

Own operational readiness, platform stability, and service reliability
Lead incident triage, root cause analysis, and corrective actions
Troubleshoot integration/application issues using logs, monitoring, and observability
Drive preventative improvements to reduce recurring issues
Partner with SRE and Operations to improve performance and reliability

Quality, Security & Compliance

Ensure solutions meet non-functional requirements: performance, scalability, availability, security, resiliency
Drive secure design practices and compliance with corporate security standards
Validate authentication, authorization, and data protection requirements
Support disaster recovery, business continuity, and audit readiness

Testing & Release Management

Coordinate end-to-end testing strategies across multiple systems/teams
Ensure release readiness with validation and stakeholder alignment
Support deployment planning, production cutovers, and post-release monitoring
Partner with QA to improve testing automation and quality processes

Consumer & Stakeholder Support

Lead or support consumer onboarding and enhancement requests
Serve as primary technical point of contact for stakeholders and partner teams
Manage cross-functional dependencies and remove delivery blockers
Keep teams aligned to meet commitments

Nice-to-Haves / Additional Focus Areas

Strong drive for automation and AI adoption to improve delivery efficiency

About Humana

Humana is a healthcare company that supports a wide range of health and insurance services. The organization focuses on building reliable, secure technology to enable enterprise healthcare capabilities and improve outcomes for its communities.

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