Lead Researcher- Unannounced Title

Role Overview

Lead research initiatives within Scopely’s Research & Insights team to improve and guide the player experience for a new Mobile/PC game (US, remote). You’ll partner strategically with product leadership, own the end-to-end research function, and turn findings into actionable, measurable insights and design decisions.

Responsibilities

• Lead end-to-end user experience research programs to deepen understanding of player experience across development and live operations.
• Act as a strategic partner to product leadership: identify where research informs product vision, roadmap priorities, and player experience strategy.
• Define research strategy and oversee execution, synthesis, and delivery of insights.
• Collaborate with cross-functional teams (e.g., Game Design, UX Design, Product Management, Production, Marketing, Data Analytics) to translate insights into KPIs, product decisions, and solutions.
• Design, execute, and present high-impact quantitative and qualitative user research studies (e.g., surveys, usability playtests, interviews, focus groups).
• Translate research findings into clear, actionable recommendations that influence design and measurable outcomes.
• Manage external research partners/vendors as needed, ensuring objectives, cost-effectiveness, and timely, high-quality results.
• Define, evolve, and scale research methodologies/frameworks/best practices across the user research division.
• Mentor and support other researchers to grow team maturity and impact.

Requirements

• 8+ years of experience conducting end-to-end user experience research in gaming (developer/publisher or research agency).
• Strong mixed-method UX research expertise with experience selecting and applying appropriate methodologies across production stages.
• Proven track record of driving measurable player/product improvements using research insights.
• Experience supporting product strategy and roadmap decisions in complex, cross-functional environments.
• Experience working with and managing external research vendors.
• Demonstrated ability to influence senior stakeholders and align teams using evidence-based insights.
• Strong interpersonal, analytical, and project management skills.

Nice to Have

• Advanced degree (MBA/MA/Master’s/PhD), and/or degree in Psychology, HCI, Game Design, Social Science, or related field.
• Experience scaling or improving research practices and tools across a team/organization.