Lead Product Manager, Product Recommendations

Role Overview

Attentive is hiring a Lead Product Manager (Product Recommendations) to own the end-to-end strategy, roadmap, and execution for Product Recommendations—key to delivering personalized, high-performing messaging for ecommerce brands.

Responsibilities

• Own strategy and execution for how Attentive ingests, normalizes, and structures customer product catalog data to power recommendations and segmentation.
• Partner with Data Science to define the roadmap for algorithmic recommendation strategies in messages and across channels.
• Define targeting strategies using customer affinity to products and categories for more personalized messaging.
• Own UI/UX features that help customers understand, configure, and test recommendations.
• Craft and drive a multi-year strategy for recommendations.
• Translate ambiguous customer needs and competitive signals into clear, prioritized roadmaps.
• Partner with Data Science, Engineering, Design, and GTM to deliver high-impact features.
• Develop objective frameworks to measure model performance, customer adoption, and trust.
• Operate with high autonomy, making crisp decisions and tradeoffs.
• Serve as an internal evangelist for Product Recommendations, enabling CS, Sales, and Marketing to position the capability.
• Support experiments, betas, and staged rollouts with measurement rigor and quality.
• Explain effectiveness and appropriate usage of recommendations for customers.

Requirements

• 5–8+ years of Product Management experience, ideally with product recommendations.
• Experience shipping algorithm-driven and/or personalization products at scale.
• Strong product sense and ability to simplify complexity into actionable roadmaps.
• Fluency partnering with Data Science (setting goals, reviewing model outputs, and translating performance into product decisions).
• Proven track record driving adoption, crafting narratives, and enabling GTM success.
• Excellent written and verbal communication (executive-ready).

Nice to Have

• Deep understanding of the ecommerce ecosystem, including product feeds, personalization engines, and customer lifecycle marketing.