Lead Product Manager, Payments & Trust

Role Overview

Lead Product Manager for Payments & Trust at Lime, owning the end-to-end payments experience and fraud strategy. You’ll drive the evolution of Lime’s global payments and risk systems across 250+ cities and 5 continents, partnering closely with Engineering, Data Science, Design, Finance, Legal, and other product teams.

Responsibilities

• Own the Payments Experience end-to-end across the rider journey: onboarding, trip start, post-trip billing, and subscriptions (e.g., LimePrime).
• Define payments product vision, strategy, and roadmap aligned to company goals (engagement and unit economics).
• Reduce payment friction to improve conversion and reliability at key moments (onboarding, trip start, subscription renewals).
• Expand local payment methods (LPMs) to unlock new riders and markets, including underbanked and international users.
• Partner with Data Science and Fraud teams to build risk systems such as:
  • pre-authentication models
  • fraud detection
  • revenue recovery
• Collaborate cross-functionally to deliver scalable, compliant, high-quality payment solutions (Engineering, Design, Finance, Accounting, Legal).
• Define and track KPIs for payments performance, fraud prevention, uptime, and user satisfaction.

Requirements

• 6–10 years of product management experience, owning consumer-facing products at scale.
• Direct experience in payments/fintech/marketplace transactions or fraud/risk systems.
• Demonstrated impact using metrics (conversion, revenue, retention, or cost reduction).
• Strong analytical and data-driven decision-making skills.
• Experience leading cross-functional teams across Engineering, Design, Data Science, and business stakeholders in fast-paced environments.
• Growth mindset; interest in leveraging AI to improve products and speed delivery.

Preferred

• Experience building/scaling global payments platforms (PSPs, wallets, subscriptions, BNPL, etc.).
• Startup experience (late-stage startup preferred).
• Familiarity with fraud prevention, chargebacks, KYC/AML, and revenue protection.
• Experience in two-sided marketplaces, mobility, or high-frequency consumer apps.

Location / Work Setup

• Remote, with a requirement to reside in the United States.