Lead Product Designer

Role Overview

Lead Product Designer for a client in the Enterprise Technology space. You will lead design work at the intersection of data, AI-enabled capabilities, and scalable technology delivery, partnering with business, technical, and operational stakeholders to turn analysis into actionable product experiences.

Responsibilities

• Architect the overall user journey strategy for the company.
• Lead cross-channel integrations and harmonize workflows across Messaging, Email, and Voice.
• Define the UX roadmap for SendGrid, ensuring long-term platform evolution.
• Build relationships with product and engineering leaders to align UX with business goals.
• Establish telemetry and data visualization standards to deliver insightful metrics and performance visibility.
• Develop and maintain a design system for reusable email components.
• Mentor junior designers and implement design frameworks.
• Navigate ambiguity to create a clear product direction.

Qualifications

• 8+ years of product design experience for complex B2B SaaS, developer tools, or enterprise communication platforms.
• Demonstrated systems thinking, with a portfolio showing structural design and platform integration.
• Experience influencing product strategy at senior leadership levels.
• Ability to translate technical complexity into user-friendly experiences.
• Track record of mentoring designers and implementing design frameworks.
• Familiarity with AI applications in UX design.

Location & Work Setup

• Remote (US-based candidates only); no visa sponsorship.

Compensation & Benefits

• $159,210 – $208,000 annually.
• Generous time off, parental leave, healthcare options, retirement savings program.
• Remote setup and flexible work arrangement.