Key Account Manager

Role overview

The Key Account Manager — Conventional & Online Markets will own and grow Olyra’s most important conventional grocery and online retail relationships. You’ll be the day-to-day contact for your account portfolio, driving account strategy from buyer relationships and promotions to forecasting and new item sell-in.

Responsibilities

• Manage and grow a portfolio of conventional grocery and e-commerce accounts as the primary buyer/broker contact.
• Develop and execute joint business plans (JBPs), including promotional strategy and shelving/placement initiatives to drive distribution and velocity.
• Lead new item sell-in and presentation efforts to secure shelf space and digital placement.
• Own trade spend budgets and promotional calendars, ensuring ROI accountability.
• Analyze sales data from syndicated sources and retailer POS to find trends, gaps, and opportunities; turn insights into actionable account plans.
• Coordinate with internal teams (marketing, supply chain, finance, operations) to ensure execution at shelf and online.
• Build long-term relationships with buyers, category managers, and key stakeholders.
• Represent Olyra at trade shows, customer meetings, and industry events as needed.
• Forecast demand and share account-level projections with the supply chain team.
• Provide regular reporting on account performance, KPIs, and competitive activity.

Target accounts

Conventional grocery

• Ahold banners (Giant, Stop & Shop, Food Lion, Hannaford)
• Albertsons / Safeway
• Kroger
• Publix
• H-E-B
• Meijer
• Similar accounts

Online & e-commerce

• HungryRoot
• Misfits Market
• iHerb
• Vitacost
• Thrive Market

Requirements

• 5+ years of CPG sales experience managing conventional grocery and/or online retail accounts.
• Strong analytical skills using syndicated data and retailer portals.
• Experience with trade spend, promotional budgets, and joint business planning.
• Excellent communication, presentation, and negotiation skills.
• Strong understanding of the natural/better-for-you food & beverage space.
• Proficiency in Microsoft Office.
• Bachelor’s degree required.
• Ability/willingness to travel 25–40%.

Nice to have

• Existing buyer relationships at one or more target accounts.
• Startup or emerging brand experience.

What we offer

• Competitive base salary + performance bonus
• Equity in a high-growth brand
• Medical coverage
• Flexible, remote-first work environment
• Collaborative, mission-driven team

Work model

• Remote-first with travel; reports to Head of Sales