Key Account Manager Mid Market
360Learning
full-remotemidpermanentsalescustomer-success Full remote - Paris, FR 9 days ago via WTTJ
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Key Account ManagementAccount GrowthUpsellingSaaSClient SuccessSales ReportingCommercial ProposalsNegotiationCRM
About the role
Role Overview
You will join 360Learning as a Key Account Manager (KAM) for the Mid Market segment. The role focuses on developing and growing an existing portfolio of roughly 100 accounts, working closely with Client Success Partners and internal teams to drive upsell and maintain strong client satisfaction.
Key Missions
- Own and manage a portfolio of existing customers
- Define growth strategies and collaborate with Client Success Partners to generate additional sales
- Run account reviews with customers to identify development opportunities
- Deliver customer presentations and product demonstrations
- Maintain accurate reporting of activities
- Improve sales processes proactively
- Create complex commercial proposals
- Lead commercial negotiations
Responsibilities
- Upsell and expand accounts
- Ensure client satisfaction while driving revenue growth
- Coordinate with internal experts and Client Success to execute growth plans
About 360Learning
360Learning is a fast-growing SaaS company focused on collaborative learning. It helps organizations learn and train through collaboration and learning workflows, and serves customers with programs and platforms designed to improve learning outcomes.
Scraped 7/16/2026