Junior Product Manager

Junior Product Manager (AI-Focused)

Location: Remote (work window 9am–5pm EST, some flexibility)

Contract

• Duration: 6-month contract
• Possible extension: Yes (conversion possible)
• Compensation: $90,000–$110,000/year

Role Overview

Own and manage a structured AI product feedback workflow end-to-end—driving intake, triage, clinical review, prioritization, escalation, quality review, and closure of user-submitted feedback. Over time, grow into broader AI product ownership across stakeholders and teams.

Responsibilities

• Lead a feedback workflow including:
  • intake, triage, routing, clinical review, prioritization, escalation
  • quality review, root cause analysis, backlog linkage, and closure
• Perform first-pass triage of incoming items and route to the right stakeholders
• Partner closely with engineering, data science, UX, QA, clinical/quality teams to ensure proper evaluation—especially for sensitive/high-impact cases
• Facilitate recurring quality review meetings, capture decisions, and ensure follow-through
• Translate feedback into clear Jira tickets (user stories/spikes) with:
  • acceptance criteria
  • backlog linkage
• Track dependencies and maintain backlog alignment
• Ensure documentation is maintained with strong ticket hygiene and stakeholder follow-ups

Requirements (Must Haves)

• 3+ years in Product Management or a similar product-facing role
• Hands-on experience with Generative AI / ML, especially text-based LLMs
• Strong understanding of SDLC
• Ability to translate user feedback, clinical input, and technical findings into product requirements and Jira tickets
• Experience managing structured workflows (intake → triage → resolution)
• Strong communication, documentation, and attention to detail

Plusses

• Experience with clinical workflows / healthcare environments
• Experience in healthcare technology, clinical decision support, or AI-enabled health products
• Experience with GenAI/LLM quality workflows, including RAG, prompt/retrieval behavior, model evaluation, or post-launch monitoring

Tools (Mentioned)

• Jira, Aha, Confluence
• Incorporating UX research and customer feedback processes