Junior Product Manager (Digital Operations)

Role Overview

The Junior Product Manager (Digital Operations) will support digital product workflows, improving operational efficiency and enabling smooth user experiences across web-based product platforms. This is a temporary/contract remote role based in the NYC area.

Responsibilities

• Manage the bi-weekly channel change process across .com properties and digital channels
• Organize and maintain large volumes of digital data and assets (e.g., 500+ channels, artists, logos, package variations) using spreadsheets and a new CMS
• Collaborate with cross-functional teams to troubleshoot and resolve operational issues
• Support preparation for new product feature rollouts by ensuring operational readiness
• Identify workflow improvement opportunities and contribute to automation initiatives (interest in AI/automation is a plus)
• Create and maintain documentation for digital product processes and train team members

Requirements

• 2+ years of experience in digital product operations or a similar role
• Bachelor’s degree in Business, Technology, or related field
• Proficiency with digital tools/platforms including CMS, CRM, and analytics
• Strong spreadsheet skills and experience managing high-volume data
• Strong problem-solving, analytical, and communication skills
• Interest in music is a plus (helps identify data inconsistencies)
• Curiosity about automation/AI for future growth

Nice-to-Haves

• Background in data or asset management
• Strong attention to detail and comfort managing large datasets