Infrastructure Engineer (Remote)

Role Overview

Infrastructure Engineer (Remote, USA Only) at Files.com. This is a high-autonomy, high-impact engineering role focused on designing and building the infrastructure that powers secure file transfer and automation at massive scale.

What You’ll Do

• Infrastructure architecture: Design and implement cloud-native infrastructure for core product capabilities at scale.
• Systems development: Build proprietary systems such as synchronization engines, observability pipelines, and DNS management.
• Performance & reliability: Engineer for speed, resilience, and maintainability under high volume.
• Security frameworks: Build and improve security systems that scale beyond typical enterprise needs.
• Cross-functional ownership: Collaborate broadly across teams without being narrowly siloed.
• Open source contribution: Contribute to the broader ecosystem alongside building for Files.com.

Requirements

• Strong experience designing and building production infrastructure systems.
• Ability to engineer for scalability, reliability, and maintainability (not just maintenance/fixes).
• Comfort taking ownership in a high-trust, flat engineering organization.

Nice-to-Haves

• Experience building or operating observability and security frameworks.
• Prior involvement with open source and/or community contributions.
• Exposure to multiple parts of the stack (backend services, databases, and possibly client/platform systems).