Human Resources Manager

Role overview

Human Resources Manager (People Operations) for a mission-driven organization. This is a fully remote role based in the United States, focused on improving HR operations, employee experience, compliance, and internal policies.

Responsibilities

• Oversee daily HR operations and support employees and managers
• Act as the primary HR point of contact for guidance and information
• Advise leadership on employee relations and sensitive personnel matters
• Conduct employee consultations and help resolve workplace concerns with empathy
• Manage employee relations processes (e.g., action plans and follow-up)
• Oversee communications related to compensation, benefits, policies, and updates
• Process HR and compliance workflows, including:
  • employment verifications
  • accommodation requests
  • paid family leave requests
  • unemployment claims
  • withholding orders
  • workers’ compensation claims
• Maintain accurate employee records and confidential HR documentation
• Review and update HR policies and procedures to ensure compliance
• Partner with departments to implement HR processes effectively
• Manage employee evaluation and performance management initiatives
• Provide HR administrative support during high-volume periods
• Track HR data (e.g., demographics and communication trends) and recommend improvements
• Prepare reports and recommendations for leadership on HR priorities and trends

Requirements

• Strong HR operations experience and demonstrated people operations/employee relations background
• Excellent communication skills and ability to handle confidential matters
• Highly organized with strong attention to detail; ability to manage multiple priorities
• Interpersonal skills to support employees through complex situations with empathy
• Experience training, managing, or supporting teams
• Strong written and verbal communication
• Experience implementing policies/procedures and driving adoption
• Process-oriented mindset for improving and optimizing HR systems
• Strong problem-solving and ownership mindset
• Ability to remain calm and effective in high-pressure situations
• Experience supporting teams across functions and working with stakeholders

Nice-to-haves

• Experience with equity-focused workplace practices and inclusive approaches
• Experience in high-pressure campaign, advocacy, or field-based environments