Human Resources Benefits Coordinator

Role Overview

Own and enhance the employee benefits function while building scalable infrastructure for a high-performing HR benefits team. Serve as the subject matter expert for benefits administration, compliance, and employee experience across a multi-state organization.

Responsibilities

• Lead end-to-end administration of employee benefits programs across 30+ states
• Manage health and welfare benefits, including medical, dental, vision, life insurance, and voluntary benefits
• Own 401(k) administration: accurate retirement plan administration, non-discrimination testing, audits, and regulatory compliance
• Partner with payroll to ensure correct deductions, enrollments, qualifying life events handling, and reconciliation
• Oversee leave administration including FMLA, ADA accommodations, short-term disability, long-term disability, and applicable state leave programs
• Ensure compliance with federal, state, and local regulations across multiple jurisdictions
• Manage relationships with brokers, retirement plan advisors, and third-party administrators; negotiate plan design and control costs to improve service
• Analyze benefit utilization, market trends, and employee feedback to recommend enhancements
• Translate complex plan terms into clear, employee-friendly communications
• Develop scalable processes, documentation, and internal controls to support future team growth
• Act as the primary point of contact for benefits questions and escalated issues

Requirements

• 7+ years of progressive HR benefits experience with ownership of end-to-end benefits administration
• Experience supporting a multi-state workforce across 30+ states
• Deep knowledge of medical, dental, vision, life insurance, and voluntary benefit plans
• Strong 401(k) administration expertise (compliance, non-discrimination testing, annual reporting, vendor management)
• Experience administering FMLA, ADA, short-term disability, long-term disability, and state leave programs
• Strong understanding of ERISA, COBRA, HIPAA, ACA, and other applicable benefits regulations
• Demonstrated payroll partnership for accurate benefit processing and compliance
• Ability to influence brokers/benefit providers on pricing, plan design, and service
• Strong communication skills to simplify complex benefits for employees and leadership
• Strong analytical, organizational, and project management skills

Preferred Qualifications

• Experience stabilizing and improving under-managed benefits programs
• Ownership mindset focused on accuracy and compliance for critical programs (especially the 401(k))
• Comfort introducing structure and sustainable processes
• Experience influencing brokers/insurers on pricing and service expectations
• Experience building or expanding an internal benefits function and mentoring team members