HR Generalist

Role Overview

As an HR Generalist within Airbnb’s Employee Experience (EX) delivery model, you will help deliver high-quality HR services across the employee journey for business teams across the Americas. This is a highly cross-functional role partnering with business, EX/HR, and global/regional teams to resolve people matters and support cyclical talent programs.

Responsibilities

• Partner with Business Talent teams to support the Employee Experience/People strategy for assigned business teams.
• Act as a key HR point of contact for people matters; analyze issues and drive appropriate resolutions.
• Develop a strong understanding of the business strategy, roadmaps, and how teams interrelate to support Airbnb’s goals.
• Execute and manage function-specific projects in partnership with Business Talent teams.
• Intake, analyze, and plan solutions for a broad range of employee relations and HR topics; collaborate with EX partners as needed.
• Advise and coach people managers and employees on matters requiring intervention or guidance.
• Enable the workforce to handle inquiries independently by promoting EX self-service support.
• Partner with Centers of Expertise (COEs) to plan, manage, and support cyclical programs such as:
  • performance management
  • annual compensation reviews
  • talent reviews
  • employee listening
• Share content and process feedback with COE teams to support continuous improvement.
• Collaborate with functional teams to deliver an excellent client experience, including:
  • Legal (employment regulations compliance)
  • Total Rewards (compensation and benefits clarity)
  • Talent Ops (talent process/projects)
• Identify trends and patterns to inform organizational insights, proactive planning, and issue mitigation.
• Track KPIs and metrics to measure performance, trends, and impact.
• Maintain and update HR data accurately in Workday.
• Promote Airbnb Core Values and Diversity & Belonging across the organization.

Requirements

• 8+ years of progressive HR experience in fast-moving, high-growth, global companies.
• 4+ functional HR areas experience (e.g., HRBP, Compensation, Recruiting, Employee Relations, Talent Management).
• Strong knowledge of core HR disciplines including:
  • HR Operations
  • Compensation and Benefits
  • Recruiting
  • Employee Relations
  • Talent Management
  • Organization Design and Change Management
• Demonstrated ability to balance big-picture strategy with detailed execution.

Nice-to-haves

• Deep understanding of how business teams and functions drive a unified company roadmap and goals.