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Healthcare Product Owner

Divish Consulting

full-remoteseniorproduct-managementother United States Today via LinkedIn

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Tags

Patient AccessPrior AuthorizationEligibility & Benefits VerificationFinancial ClearanceHealthcare Functional ConsultingRequirements GatheringWorkflow AnalysisProcess MappingUATAgile

About the role

Role Overview

Divish Consulting is seeking a Healthcare Product Owner / Functional Consultant with strong experience in patient access and authorization workflows in provider-side US healthcare environments. The role will translate business processes into structured functional requirements, workflow designs, and deliverables that support solution design, implementation, and testing.

Responsibilities

  • Gather and document business and functional requirements across patient access workflows.
  • Define current-state and future-state workflows, including steps, decision points, and exceptions.
  • Translate business needs into:
    • Functional requirements
    • User stories
    • Process flows
    • Acceptance criteria
  • Support solution design across Prior Authorization, Eligibility & Benefits Verification, and Financial Clearance.
  • Identify process gaps, inefficiencies, and handoff issues.
  • Collaborate with business, operations, product, and technology teams.
  • Support UAT, defect validation, and requirement traceability.
  • Maintain clear, structured functional documentation.

Required Skills

  • Strong understanding of provider-side patient access workflows in US healthcare.
  • Hands-on experience in at least 2 of:
    • Prior Authorization
    • Eligibility & Benefits Verification
    • Financial Clearance
  • Expertise in:
    • Requirements gathering
    • Workflow analysis
    • Process mapping
  • Ability to produce clear functional documentation from business needs.
  • Strong communication and stakeholder management.
  • Ability to partner with both business users and technical teams.

Nice to Have

  • Exposure to Revenue Cycle Management (RCM) downstream processes.
  • Understanding of payer-driven workflows and US reimbursement models.
  • Experience with case management/workflow platforms; Salesforce or similar systems.
  • Experience working in Agile environments.
  • Specialty care or oncology workflow exposure.

Experience & Education

  • 7+ years in healthcare operations, functional consulting, and/or business analysis.
  • Bachelor’s degree preferred (Healthcare Administration/Life Sciences preferred but not mandatory).

Scraped 7/25/2026