GTM Readiness Manager

About the role

Join Dropbox as a GTM Readiness Manager, where you will play a critical role in translating product decisions into go-to-market requirements and ensuring operational readiness for new product launches and commercial changes. You will work across various teams, including Product, Sales, Marketing, Customer Experience, Customer Success, Finance, Legal, Enablement, and Technology. This position offers broad exposure across the business and the opportunity to improve how we bring complex products and commercial models to market. Key missions: Assurer la préparation opérationnelle de l'entreprise pour le lancement de nouveaux produits, de changements de tarification et d'emballage, et d'autres modifications commerciales.. Traduire les décisions relatives aux produits en exigences commerciales et opérationnelles, en identifiant les dépendances interfonctionnelles et en coordonnant la préparation opérationnelle.. Améliorer le modèle opérationnel de préparation au GTM en créant des processus réutilisables, des modèles de lancement, des cadres d'exigences et des automatisations. Profile: - At least 8 years of overall professional experience - Demonstrated ability to translate ambiguous product or business needs into clear operational requirements, dependencies, decisions, and execution plans - Demonstrated experience supporting product launches, pricing/packaging changes, commercial model changes, or other initiatives requiring coordination between Product and GTM teams - Working knowledge of core SaaS commercial processes, including multiple areas such as opportunity-to-order, quoting/CPQ, pricing, contracting, billing, provisioning, renewals, compensation, or customer lifecycle management - 5+ years of experience in Product Operations, Revenue Operations, Sales Operations, Commercial Operations, Business Systems, or another role supporting complex cross-functional GTM initiatives - Strong systems thinking, with the ability to understand how a change in one part of the commercial lifecycle can affect downstream processes, systems, data, and customer experiences - Experience independently coordinating complex initiatives across Product, Technology, Finance, Legal, Sales, and other business functions without direct authority over participating teams - Strong written and verbal communication skills, including experience documenting requirements, facilitating cross-functional decisions, communicating risks, and driving clarity among stakeholders with different priorities - Judgment: Evaluate information and make decisions in complex situations - Adaptability: Learn, adjust, and stay effective through change - Connection: Communicate, collaborate, and build trust - AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve: - Awareness: Understand yourself and others - Experience supporting products sold through multiple motions, such as self-service, direct sales, channel, reseller, or partner ecosystems - Experience working in a B2B SaaS or subscription-based business with multiple products, customer segments, or routes to market - Familiarity with automation and AI capabilities that can simplify requirements gathering, dependency management, testing, and operational readiness - Experience with Salesforce, CPQ, billing, commerce, provisioning, entitlement, or other systems supporting the quote-to-cash/customer lifecycle - Experience designing or improving product launch, commercialization, or GTM readiness processes rather than solely executing within an established process