xelys jobs xelys jobs

Go-To-Market Manager (Field Readiness)

ServiceNow

full-remotemidpermanentproduct-managementoperations Full remote - Palm Beach, US Today via WTTJ

See how well this job matches your profile

Sign up to get an AI match score and generate a tailored application in seconds.

Get your match score

Tags

Go-To-Market (GTM)SaaSProduct LaunchProduct Release ManagementProgram ManagementProject ManagementRisk ManagementKPI ManagementMatrix LeadershipAI in Business Processes

About the role

Role Overview

As Go-To-Market (GTM) Manager – Field Readiness, you will define and execute program plans with cross-functional GTM teams to ensure commercial and operational readiness for product launches.

Responsibilities

  • Define and execute program plans with cross-functional GTM teams to support product launch readiness
  • Align functional plans across teams and identify, manage, and resolve risks/issues to ensure successful launch
  • Drive projects from inception to completion, ensuring deliverables are on time, on budget, and with quality
  • Define and manage KPIs across the product lifecycle
  • Mobilize and lead initiatives, and run projects through delivery

Requirements

  • Strong program/project management and facilitation skills
  • Ability to analyze complex data and translate insights into actionable plans and executive-ready communication
  • Highly analytical, fact-driven, and process-oriented mindset
  • Familiarity with SaaS business processes and the customer lifecycle
  • Experience in product release management and launching SaaS offers
  • Demonstrated ability to lead matrixed teams
  • Excellent verbal and written communication, including synthesis for executive audiences

Nice-to-haves / Additional Expectations

  • Experience leveraging or thoughtfully applying AI in decision-making, workflows, problem-solving, or analysis
  • Ability to challenge the status quo and build buy-in toward shared goals

About ServiceNow

ServiceNow is a cloud-based software company best known for enterprise workflow and IT service management solutions. It helps organizations automate work across departments, improving operational efficiency and customer outcomes.

Scraped 7/30/2026