Global Employee Relations Manager (Remote)

Role Overview

As Global Employee Relations (ER) Manager at Optro, you will define, manage, and uphold global employee relations standards. You will help ensure Optro’s culture is supported with consistent practices across international jurisdictions while partnering closely with People Business Partners (PBPs) and leaders as the company scales into new markets.

Key Responsibilities

• ER Standardization & Execution: Implement and manage global employee relations workflows to create a consistent, scalable framework across regions.
• Case Management: Own end-to-end handling of investigations and performance cases; provide specialized support to PBPs to ensure consistent outcomes.
• Labor Law Compliance: Maintain expertise in labor laws for key regions, including:
  • UK grievance/disciplinary procedures
  • EMEA Works Councils
  • California-specific regulations
• Expansion Support: Apply ER and labor law expertise to support growth into new markets and localized requirements.
• Data & Insights: Use ER data to identify trends and surface potential issues early.
• Leader Enablement: Partner with L&D to train managers on ER best practices, managing performance concerns, and local compliance requirements.

Requirements

• Global ER experience with strong knowledge of international labor laws.
• Investigative rigor with empathy, objectivity, and discretion.
• Regional proficiency across US, EMEA, and APAC; UK grievance/disciplinary experience and comfort navigating consultation processes (e.g., Works Councils).
• Exceptional judgment in ambiguous situations, balancing legal risk with cultural impact.
• Strong communication skills to translate complex legal requirements into actionable guidance and to coach or deliver difficult feedback to leaders.
• SaaS/tech background in a fast-growing environment.

Nice-to-Haves

• Not explicitly stated.