General Manager, North America

Role Overview

General Manager, North America (Remote - US) Reporting to the CEO, you will act as a “startup CEO” for the US business—owning regional strategy, revenue growth, team leadership, and alignment with HQ.

What You’ll Do

• Regional Leadership & Strategy: Partner with the CEO and executive team to define and execute the North American growth strategy; be the primary face of the business in the US.
• Revenue & Sales Growth: Lead major deals, refine the US GTM strategy, accelerate customer acquisition, and significantly scale ARR.
• Team Building & Management: Lead and mentor the existing team of 5. Recruit and onboard top talent across Sales, Customer Success, and Marketing as the regional hub grows.
• Customer Success & Retention: Maintain and grow the existing base of 25 US customers through renewals and expansion; deepen relationships with key accounts.
• Operational Alignment: Bridge US operations and UK headquarters by ensuring alignment on product feedback, marketing initiatives, and company culture.

What We’re Looking For

• Proven SaaS scaler with experience scaling B2B SaaS revenue in the US public sector, ideally from $1M–$5M ARR to the next growth stage.
• GTM expertise across software sales cycles, pipeline generation, and customer success motions; able to both close deals and build a repeatable system.
• Leadership experience managing cross-functional teams (Sales, CS, Marketing) with a culture of high performance and accountability.
• Entrepreneurial mindset with comfort in ambiguity and a strong bias for action.
• Exceptional communicator, especially in asynchronous communication and cross-border collaboration.

Compensation

• Salary: $180K–$200K
• OTE: $290K–$320K