Front End/HCD Designer Lead

Role Overview

Lead Front End + Human-Centered Design (HCD) for a DoD modernization program supporting Casualty and Mortuary Affairs (CMA) across Service branches. This fully remote position guides UX design, visual interface development, usability research, and the translation of user insights into accessible, responsive front-end experiences for secure cloud systems.

Responsibilities

• Lead human-centered design workshops and journey mapping to identify user needs, touchpoints, and workflow pain points.
• Convert qualitative findings into personas, use cases, and user stories to drive interface development and modernization planning.
• Create wireframes, mockups, and interactive prototypes; test concepts with stakeholders and refine design direction.
• Design and implement responsive, accessible, mobile-ready front-end interfaces aligned with DoD standards and WCAG 2.1.
• Collaborate with business analysts, system architects, and developers to align UX with system architecture, security, and performance goals.
• Run iterative feedback cycles using focus groups, usability testing, and sprint reviews.
• Produce and present UX/UI artifacts: style guides, component libraries, usability reports.
• Apply human-centered and data-driven methods to improve workflow efficiency, reduce cognitive load, and increase usability.
• Perform A/B testing and UX performance benchmarking to enable continuous improvement.
• Optimize for low-bandwidth/field conditions (e.g., reduced image sets, caching, limited connectivity support).
• Contribute to in-application help tools and guided experiences to improve learnability and reduce training burden.
• Mentor junior designers and maintain design consistency across applications.

Requirements

• Active Secret clearance.
• Bachelor’s degree in Computer Science, IT, Engineering, or related field.
• Minimum 7 years experience in DevSecOps, software automation, or cloud infrastructure engineering.
• Experience supporting secure cloud-based development environments on AWS GovCloud or DoD-accredited platforms.
• Strong knowledge of CI/CD (e.g., Jenkins, GitLab CI, AWS CodePipeline).
• Proficiency with containerization/orchestration: Docker, Kubernetes, Helm.
• IaC experience: Terraform or AWS CloudFormation.
• Familiarity with Zero Trust, RMF, and DISA STIG compliance.
• Hands-on monitoring/alerting experience: CloudWatch, ELK Stack, Prometheus.
• Scripting proficiency: Python, Bash, or PowerShell.
• Experience integrating static code analysis, dependency scanning, and vulnerability management into build pipelines.

Preferred Qualifications

• AWS Certified DevOps Engineer – Professional.
• CompTIA Security+ CE (or equivalent DoD 8570 certification).
• Certified Kubernetes Administrator (CKA) or Docker Certified Associate (DCA).