Forward Deployed Product Manager

About the role

Join Glean as a Forward Deployed Product Manager, where you'll lead the AI transformation for our most strategic customers. You'll own a portfolio of customers, uncover transformative use cases, design and ship AI agents, and shape both your customers' AI roadmaps and Glean's product direction. This role is ideal for future founders, product leaders, and business unit executives who want to shape the AI-native enterprise from the ground up. Key missions: Conduire des découvertes de cas d'utilisation pour identifier des opportunités à forte valeur ajoutée pour l'IA dans l'ensemble de l'entreprise.. Concevoir, construire et optimiser des agents d'IA de niveau entreprise sur la plateforme Glean, gérant des milliers d'interactions quotidiennes.. Assumer l'entière responsabilité des résultats des clients, de la découverte à l'adoption à grande échelle. Profile: - This role is for builders who thrive at the intersection of strategy, technology, and customer impact - Deep technical acumen: You can shape AI agent architectures, understand code (Python, SQL, or similar languages), debug why an agent isn't working, and collaborate fluently with engineers on implementation details. You've shipped working AI solutions, not just slide decks - Builder mentality: You've demonstrated the ability to go from ambiguous customer problem to shipped solution that drives measurable outcomes - Comfort in ambiguity: You thrive in fast-moving environments where you define the problem as much as solve it - Operational excellence: Proven ability to manage multiple complex, high-visibility projects simultaneously while maintaining quality and meeting commitments - 5+ years of experience blending business and technology in customer-facing roles—product management, strategy consulting, solutions engineering, technical program management, or founder experience - Product sense and user empathy: You naturally spot high-value AI applications across diverse business functions and design intuitive, guided experiences - Executive presence: Exceptional communication skills with the ability to earn trust from individual contributors to C-suite stakeholders. You can tailor technical depth to your audience - Technical degree (CS, Engineering, Math) or MBA from a top program - Experience at leading consulting firms, tech companies, or investment firms - Track record driving technology adoption across large organizations - Experience in one or many of the following industries: automotive & manufacturing, industrials, retail & CPG, financial services, telecom, technology / SaaS - Data analysis skills: defining success metrics, evaluating outcomes, iterating on quantitative feedback