Field Solutions Architect

About the role

Join Doppel as a Field Solutions Architect, where you will drive detection success in both pre-sales and post-sales engagements. You will lead trials, demos, and proof-of-concepts for mid-market prospects, provide technical guidance, develop detection strategies, assist with client escalations, and collaborate with Product and Engineering. Enjoy benefits such as health coverage, flexible time off, paid parental leave, office perks, a cell stipend, and a home office setup. Key missions: Lead detection-focused trials, demos, and proof-of-concepts for mid-market prospects, ensuring customers experience the full value of the product.. Provide technical guidance and ensure best practices are followed throughout the sales cycle and instance deployment, developing and validating detection strategies.. Collaborate with Product and Engineering to refine and enhance detection coverage, ensuring customer satisfaction and addressing client escalations. Profile: - Comfort leading technical trials, demos, and proof-of-concepts, acting as a trusted technical advisor throughout the sales and onboarding lifecycle - Proven problem-solving skills, with experience investigating missed alerts, tuning detections, and validating detection efficacy - Experience supporting customers through escalations, maintaining a calm, structured, and customer-first approach - A thoughtful, curious, and resourceful mindset, with a genuine interest in improving detection coverage and customer outcomes - Comfort operating in a fast-moving, high-growth environment, balancing technical depth with execution speed - Strong hands-on experience with detection and investigation workflows, including designing, testing, and validating detection logic in real-world environments - 3+ years of experience in security engineering, detection engineering, solutions engineering, or a similar technical customer-facing role - Ability to translate customer needs into effective detection strategies, configuring platforms to align with diverse technical stacks and threat models - Familiarity with security tooling, cloud environments, or detection platforms is helpful but not required - Strong collaboration and communication skills, with the ability to work cross-functionally with Sales, Product, and Engineering