Enterprise Growth Strategy & Operations Manager

Role overview

The Enterprise Growth Strategy & Operations Manager will be the primary operator of a new unified Enterprise Growth team formed during the Coursera + Udemy integration. The team serves SMB and small-team demand through scalable, product-led and sales-assisted motions including Coursera Web Enabled Sales (WES), Udemy Team Plan, an inside sales pilot, and outsourced SMB coverage.

Responsibilities

• Own planning and operating cadence for Enterprise Growth.
• Build and run weekly/monthly business review rhythms across WES, Team Plan, inside sales pilot, and outsourced SMB motions.
• Coordinate target-setting, forecasting inputs, and FY27 planning with Finance and RevOps.
• Maintain a single integrated view of priorities, initiatives, risks, and decisions for leadership.
• Prepare leadership reviews, QBR materials, and executive updates with narrative and data-backed recommendations.
• Lead cross-functional program management and execution across Product, Marketing, Sales, Data, Finance, and Customer Success.
• Support growth initiatives such as:
  • Funnel optimization
  • Pricing and packaging tests
  • Lifecycle programs
  • Lead routing
  • Conversion experiments
• Translate strategy into structured programs (owners, milestones, dependencies, success criteria) and track execution while unblocking teams.
• Manage relationships with outsourced/BPO SMB partners, including performance expectations, escalation paths, and improvement plans.

Requirements (implied by role fit)

• Structured, commercially minded operator comfortable owning ambiguous cross-functional work end to end.
• Ability to build operating rhythms from scratch in a high-change, post-merger environment.
• Strong coordination across Sales, Product, Marketing, Finance, RevOps, and external partners.

Nice-to-haves (implied)

• Experience operating in post-merger or rapidly changing environments.
• Exposure to RevOps/forecasting, QBR/business review management, and enterprise growth motions.