About the role

Role Overview

Engineering Operations Manager (Remote, United States) responsible for improving the effectiveness, scalability, and operational performance of the engineering organization. You will design and implement engineering operations systems, processes, metrics, and resource planning capabilities to support growth.

Responsibilities

Lead the development and continuous improvement of engineering operational processes, systems, and governance.
Build and implement resource management, capacity planning, and workforce forecasting across multiple teams and programs.
Use organizational performance data to improve utilization, delivery effectiveness, staffing efficiency, onboarding, training, and execution.
Own engineering operational improvement initiatives from concept through implementation and adoption.
Develop dashboards, metrics, and reporting to provide leadership visibility into workforce performance, capacity, demand, and organizational health.
Partner with engineering leadership, program/project management, and operations to identify risks, remove barriers, and improve cross-functional coordination.
Evaluate and improve engineering tools, workflows, and business systems to enable scalable growth.
Mature future engineering operations capabilities, including resource coordination and operational support functions.
Lead special projects and strategic initiatives as organizational needs evolve.

Collaboration & Communication

Align priorities and staffing strategies across engineering, project delivery, operations, and leadership teams.
Facilitate tradeoff discussions across competing priorities and resource constraints.
Communicate operational risks, recommendations, and improvement opportunities clearly to stakeholders.
Build alignment and drive adoption of new processes/tools/ways of working.

Requirements & Fit

Strong ability to solve complex organizational problems and influence cross-functional teams.
Experience building scalable operating models for technical teams.
Commitment to quality and safety processes, including adherence to company policies and QMS requirements.

Nice-to-Have (implied focus areas)

Experience with onboarding and training process standardization and continuous improvement initiatives.

About Thermo Systems

Thermo Systems is a global control systems integration partner delivering automation solutions for the Energy, Life Sciences, and Mission Critical markets. The company emphasizes a people-first culture, customer success through reliable delivery, and financial strength with disciplined, long-term operations.

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