Engineering Manager, Shopper Management

Role Overview

As Engineering Manager, Shopper Management at Attentive, you will lead a team responsible for foundational systems that power the company’s shopper platform. Your work will help brands understand who their shoppers are, trust and use shopper data across channels, and activate that data through segmentation, journeys, reporting, and AI-driven personalization.

Responsibilities

• Lead and grow a team of engineers (including senior engineers)
• Own the team’s roadmap, technical strategy, execution, and operational health
• Build and improve shopper data foundation capabilities (identity, profiles, attributes, data quality, event APIs, and profile serving)
• Improve the consistency, completeness, traceability, and usability of shopper data
• Build systems enabling marketers to understand and activate shopper data through:
  • profiles
  • segmentation
  • journeys
  • reporting
  • personalization
• Partner closely with Product, Design, Data Science, Analytics/BI, and other engineering teams
• Stay technically close and help the team make strong tradeoffs across scale, reliability, accuracy, privacy, and delivery velocity

Requirements

• Experience leading and developing engineering teams (including senior engineers)
• Ability to define technical strategy and roadmap for foundational platforms and data systems
• Strong domain clarity building in ambiguous areas (identity/profile/data foundations)
• Technical ownership balancing product delivery with long-term platform health

Nice-to-Haves

• Deep experience with identity resolution, profile serving, and data quality/traceability systems
• Familiarity with privacy-sensitive data foundations and reliable activation of data downstream