Employee Relations Manager

Role Overview

Employee Relations Manager (remote) reporting to a Regional ER Director. You will support Greystar leaders and team members by executing the company’s Employee Relations strategy for an assigned portfolio, resolving day-to-day people issues using established policies and applicable employment law.

Responsibilities

• Serve as the primary Employee Relations (ER) point of contact for an assigned portfolio/business units.
• Advise on ER matters including performance management, conduct, attendance, and workplace conflict.
• Conduct thorough, objective, and timely workplace investigations; document findings and recommend resolutions aligned with policy and law.
• Interpret and apply the Team Member Handbook, HR policies, and employment law; escalate novel or high-risk cases.
• Coach frontline and mid-level leaders on performance management, corrective action, and documentation best practices.
• Review and coach leaders on ER-related communications (e.g., disciplinary notices, performance improvement plans).
• Stay current on federal, state, and local employment law across assigned multi-state geographies.
• Support EEOC-related responses, including preparation of EEOC position statements and related documentation (with the Regional ER Director and, when needed, legal counsel).
• Monitor and triage the ER intake queue; route items outside your scope to the right ER/People & Culture team member.
• Partner with ER colleagues, HRBPs, Legal, and subject matter experts to deliver integrated people solutions and share best practices.
• Identify recurring ER themes and surface recommendations to inform training, process improvements, or policy updates.
• Complete ER reports/analyses and maintain accurate, confidential personnel and legal records.

Requirements

• Strong ability to apply employment law and company HR/ER policies to practical day-to-day people issues.
• Experience conducting workplace investigations and making legally sound recommendations.
• Ability to coach leaders on performance management and corrective action documentation.
• Knowledge of employment law developments across multi-state geographies.

Nice-to-haves

• Experience supporting EEOC matters and drafting/assembling position statement documentation.
• Experience triaging ER intake and coordinating across ER/People & Culture/Legal stakeholders.