Director of Product Management (Enterprise API)

Role overview

Join Salesforce as Director of Product Management for Enterprise API. You will own the strategy, roadmap, and delivery for Salesforce’s Enterprise API portfolio, leading a cross-functional team of 20+ engineers across multiple geographies.

Key missions

• Define and defend the long-range vision for the Enterprise API area, including priorities for the next 6–12 months and building the business case to secure leadership buy-in.
• Own product direction for data movement and large-scale querying, including:
  • Evolution of the Bulk API
  • Data synchronization
  • Modernization of Data Loader
• Act as the main point of contact for customer feedback and escalations, turning input into evidence and identifying patterns across accounts.
• Serve as a trusted subject-matter expert for customers, including participation in enterprise events.

Responsibilities

• Lead portfolio product direction, tradeoffs, and high-impact product decisions (e.g., API contracts, deprecations, breaking changes).
• Bring commercial discipline to the portfolio using adoption metrics, usage telemetry, cost-to-serve analysis, and competitive awareness.
• Translate customer and field signals into actionable product artifacts that accelerate engineering delivery.
• Engage with customers through advisory calls and field escalations; communicate clearly to executives and technical stakeholders.

Requirements

• BS/MS in Engineering, Computer Science, or related field, or equivalent experience in technical leadership.
• 8+ years product management experience, including 4+ years owning developer-facing or platform infrastructure API products.
• Proven ability to use AI tools to create working artifacts (e.g., prototypes, POCs, API clients/consumers, automations, workflows) that feed directly into engineering.
• Strong written communication across PRDs, strategy papers, executive briefs, and developer content.
• Hands-on technical depth in API architectures and specifications:
  • REST & OpenAPI, SOAP, GraphQL, OAuth 2.0, and API versioning patterns
• Ability to exercise and prototype APIs directly using tools such as cURL and Postman, and to read/prototype against APIs.
• Clear understanding of how API requirements differ when the caller is an AI agent rather than a human developer.
• Demonstrated capability to drive alignment proactively (generate direction, build artifacts, influence engineering and leadership).

Nice-to-haves / additional signals

• Prior experience at Salesforce or comparable enterprise platforms (SAP, Microsoft, ServiceNow, Workday).
• Familiarity with Salesforce Core APIs.
• Experience with AI agent frameworks such as Model Context Protocol (MCP) or agentic orchestration patterns, especially around access control/authorization for non-human principals.