Director of Product Design

Role Overview

Director of Product Design at Talkiatry, responsible for end-to-end design across consumer booking flows, the patient portal, provider software, and internal operational tools. You will lead and grow a product design team while partnering closely with product, engineering, clinical, and operations.

Responsibilities

• Lead and grow the product design team; mentor designers and build a culture of excellence and collaboration.
• Own the end-to-end design process for consumer booking, patient portal, provider tools, and internal operations.
• Collaborate cross-functionally with product, engineering, clinical, and operations to deliver intuitive, effective, and delightful user experiences.
• Build and maintain design systems in Figma, including advanced workflows and ongoing design-system management.
• Use data and user research to guide design decisions and champion the voice of patients and providers across the product lifecycle.

Requirements

• Strong consumer product instincts and ability to balance business objectives with patient and provider needs.
• Proficiency in Figma, including prototyping, advanced workflows, and design system management (including AI-related workflows).
• 9+ years of professional product design experience with a strong portfolio focused on consumer product design.
• 3+ years of people management experience, leading and developing design teams.
• Excellent communication and stakeholder influence across disciplines.
• Demonstrated ability to balance UX, business goals, and technical constraints.

Nice to Have

• Experience doing and/or managing product research.
• Interest in using AI to improve and accelerate product design and development.
• Experience designing for healthcare (preferred but not required).