Director of Product Design (Payments)

Role overview

As Director of Product Design (Payments) at Monzo, you will lead design across the Payments area—shaping strategy, setting direction, and driving exceptional execution.

Key missions

• Define the strategic design direction and vision for Payments, inspiring teams to think more ambitiously and align with Monzo’s goals.
• Collaborate closely with senior Product and Engineering leaders to shape strategy, set direction, and ensure outstanding delivery.
• Build and nurture a high-performing design team, investing in growth, wellbeing, and long-term success.
• Maintain and champion an exceptional quality bar across all design work.

Responsibilities

• Lead design at an organisational level by acting as a champion for design at Monzo.
• Influence senior stakeholders through clarity, insight, and craft.
• Scale design influence beyond your immediate team by shaping product direction, ways of working, and design culture.

Requirements

• Strong motivation for Monzo’s mission to make money work for everyone.
• Proven ability to operate across multiple levels: long-term direction through to high-quality execution.
• A strong point of view on product design, with a consistent focus on raising the quality bar, systems thinking, and customer experience.
• Experience building and leading high-performing design teams and creating environments where people can do exceptional work.
• Track record leading design strategy and vision across complex product areas, navigating ambiguity and delivering meaningful impact.
• Ability to partner effectively across Product, Engineering, Research, and Commercial.

Nice-to-haves

Not explicitly stated, but the role emphasizes influence, design culture shaping, and scaling design impact across the organisation.