Director, Engineering

Role Overview

Lead a high-impact engineering organization building an AI-powered engagement platform for higher education institutions. You’ll oversee scalable AI/ML-enabled systems that support student recruitment, retention, and career readiness, combining technical leadership with people management and product architecture ownership.

Responsibilities

• Lead, mentor, and grow a cross-functional engineering team; foster a culture of innovation, ownership, and excellence in AI-driven product development.
• Oversee end-to-end delivery of the platform, ensuring high-quality execution aligned with roadmap priorities and business objectives.
• Own architecture and technical strategy, including:
  • AI/ML integration
  • scalable cloud infrastructure
  • API-based system design
• Build omnichannel communication capabilities for seamless interactions across SMS, email, WhatsApp, and telephony.
• Ensure robust enterprise integrations with campus systems including SIS, LMS, and CRM platforms.
• Drive operational excellence by improving automation, reducing manual workloads, and enhancing platform efficiency.
• Maintain security, compliance, and governance practices, including SOC 2, FERPA, GDPR, and HIPAA.
• Collaborate with product and business stakeholders to align technical execution with organizational goals.

Requirements

• Proven experience leading and managing engineering teams, ideally in SaaS and/or EdTech.
• Strong technical background in system architecture, APIs, cloud platforms, and AI/ML.
• Experience delivering complex products in high-scale distributed systems.
• Cross-functional collaboration experience with product, sales, and operations.
• Strategic, data-informed mindset using predictive analytics and real-time insights.
• Strong communication and leadership skills; ability to influence both technical and non-technical stakeholders.
• Passion for technology that improves outcomes in education/student success contexts.

Nice-to-haves

• None explicitly stated beyond the education/student-success domain and compliance expectations.

Benefits (Highlights)

• Competitive executive-level compensation; comprehensive health/dental/vision insurance.
• Flexible, remote-friendly work environment.
• Opportunity to lead impactful AI-driven products in education; high ownership role with influence over engineering strategy.