Director, EMEA Strategic Sales North

Role Overview

Join Twilio as Sales Director, Strategic Accounts North (EMEA). You will lead a Strategic Account Executive team focused on selling into Northern Europe within the EMEA region. The role reports to the EMEA Regional Vice President for Northern Europe.

Responsibilities

• Build and manage a high-performing team of Account Executives responsible for existing customer relationships.
• Coach and lead the team to create a focused strategy for client expansion across Twilio’s full product portfolio.
• Enable the team to engage effectively across customer maturity and segmentation.
• Partner closely with Professional Services and Partner teams to help customers succeed as they launch new use cases.
• Forecast team performance and overachieve on goals; communicate guidance and progress to management.

Requirements

• 7+ years of managerial experience in a high-performing CPaaS, communications, or API-based company.
• Experience building teams, managing monthly forecasting, and supporting fiscal planning and revenue tracking for major accounts.
• Proven track record of exceeding revenue targets and business objectives.
• Industry experience selling CPaaS or SaaS and handling complex sales negotiations.
• Highly analytical, data-driven, innovative problem solver.
• Demonstrated ability to work independently, influence stakeholders, and drive results with minimal supervision.
• Comfortable with ambiguity and cross-functional work in a fast-growth environment.
• BA/BS degree or equivalent.
• Strong written/verbal communication and executive presence.
• Ability to manage remote teams across multiple countries.
• Willingness to travel ~25% and excellent stakeholder management.

Nice to Have

• MBA degree.

Location & Travel

• Remote and based in the UK.
• Approximately 25% travel across the region.