About the role

Role Overview

Director, Chief of Staff & Business Operations (US-Based)

Reporting directly to the CEO, this role combines Chief of Staff responsibilities with Business Operations leadership. You’ll be a trusted advisor and operational leader who helps the executive team stay aligned, decisions get executed, and the company focuses on highest-impact priorities.

Responsibilities

Partner with the CEO:
- Serve as a strategic thought partner and advisor
- Drive strategic initiatives from concept through execution
- Support executive communications, Board materials, planning sessions, and company-wide priorities
Keep the Executive Team aligned:
- Build the executive team’s operating cadence (e.g., meeting rhythm, Quarterly Business Reviews, annual planning, leadership off-sites)
- Translate decisions into clear action plans with ownership and accountability
- Surface risks, dependencies, and execution gaps early
Build Business Operations systems:
- Create executive dashboards and KPI frameworks as a “source of truth”
- Improve visibility into revenue, profitability, customer health, operational performance, and strategic initiatives
- Lead business reviews and turn complex information into actionable recommendations
Drive cross-functional execution:
- Lead initiatives across Product, Engineering, Data Science, Finance, Revenue, Customer Success, Marketing, Partnerships, People, and Operations
- Improve communication and collaboration, build scalable processes for growth, and remove execution friction

Requirements / What You’ll Bring

Ability to bring order to complexity by designing operating systems that help org-wide alignment
Proactive follow-through and strong problem anticipation
Influence without authority; trusted and approachable collaborator
Comfort moving between strategic and tactical work
Strong facilitation skills for executive discussions and planning
Direct, accountable leadership style; respectful challenge of assumptions
Ability to thrive in ambiguity and operate autonomously

Nice to Have

No explicit nice-to-haves stated in the provided text.

About Azira

Azira is on a mission to reinvent how brands use data to make smarter decisions, from where to open their next location to how they connect with customers in the real world. It blends marketing, location analytics, and strategy into a single platform that helps leading brands act with confidence.