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Digital Sales Representative 2

Twilio

full-remotemidpermanentsales Anywhere in the World 63 days ago via WWR

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Tags

Sales DevelopmentBusiness DevelopmentDigital SalesSolution SellingCustomer AcquisitionTechnical SalesCloud ComputingCommunications APIB2B SaaSTerritory Sales

About the role

Role Overview

Join Twilio as a Digital Sales Representative 2 (Activate) (HQ: Remote - US). You’ll help grow the business by driving net new customer acquisition, selling solutions to customers, and closing deals within Self Service accounts.

Responsibilities

  • Own results: Drive net new customer acquisition and new revenue for a territory while maintaining high customer satisfaction.
  • Understand customer needs: Work with customers across verticals to learn their business and technical requirements, and understand Twilio’s communications API platform to design solutions.
  • Collaborate cross-functionally: Partner with Sales Development, Marketing, Product, Engineering, and Support to address requirements, advise on digital communication strategies, and help customers get started on Twilio.
  • Communicate clearly: Make complex technical and financial details easy to understand.
  • Prioritize and manage multiple deals: Balance competing priorities and handle several deals/projects at once.
  • Improve the process: Bring creativity and build new processes/playbooks with the team.

Requirements

  • 1+ year of sales development/business development experience at a technology company, or 1+ years of closing experience in another industry.
  • Understanding (or willingness to learn) the cloud computing/communications business model and strong interest in selling to a technical audience.
  • Strong written and verbal communication skills.
  • Technical solutions selling experience and enjoyment of working directly with customers to listen and solve problems.
  • High adaptability and comfort experimenting in a rapid-paced environment.

Location & Travel

  • Remote, but not eligible to be hired in: CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.
  • Occasional travel may be required for in-person team/project meetings.

What We Offer

Competitive pay, generous time off, parental and wellness leave, healthcare, retirement savings program, and additional benefits.

About Twilio

Twilio is a remote-first communications technology company that provides APIs and solutions enabling businesses to create personalized customer experiences. It serves hundreds of thousands of businesses and empowers millions of developers globally to build and scale digital communications.

Scraped 7/22/2026